Privacy Policy

Introduction

Naturalsoyart is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our cleaning services or visit our website.

Information We Collect

We collect information that you provide directly to us when you:

• Contact us through our website contact form
• Request a quote or booking for our cleaning services
• Communicate with us via email or phone
• Use our cleaning services

The information we collect may include your name, email address, phone number, postal address, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services
• Process your service requests and bookings
• Communicate with you about our services
• Respond to your inquiries and provide customer support
• Send you service-related information and updates
• Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorised personnel who need it to perform their duties.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Services

We may use third-party services to help us operate our website and provide our services. These services may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date at the top of this policy.